English
How to recognise a phishing e-mail?
  • The sender's address is not the same as the one usually used to contact you. Beware of special characters that may be used to make it look more like the copied address: a '0' (zero) may be used instead of the letter 'o', etc. 
  • Cyber-criminals use language that suggests either coercion (e.g. you could be fined if you fail to respond to the email) or urgency (e.g. account may be blocked or you won’t be in compliance with new regulations).
  • You are requested to download an attachment or to click on a link in the e-mail.
  • The e-mail contains spelling or grammatical errors or inconsistencies in the message.