LuxTrust Mobile

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As of 31 December 2024, you will only be able to access your R-Net online banking using LuxTrust Mobile or LuxTrust Scan. To help you prepare for this transition, please consult our LuxTrust Mobile activation guides.

If you have any questions, our helpdesk is available by phone at +352 2450 2000, Monday to Friday from 8 am to 5.30 pm without interruption.

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Use

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The LuxTrust certificate guarantees optimal security for all the following operations:

Log in to R-Net online banking and carry out your online transactions safely
Log in to all other LuxTrust partner banks
Fill out your tax returns online
Take care of administrative formalities with Guichet.lu

N.B.: You only need one LuxTrust certificate for all these operations.

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In case of loss or theft of your LuxTrust authentication means, please contact LuxTrust immediately on (+352) 24 550 550.

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Submitted by admin on Mon, 11/23/2020 - 14:49

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You don’t yet have a LuxTrust certificate?

You have an R-Net online banking contract but no LuxTrust certificate yet? Raiffeisen will give you access to LuxTrust Mobile!

How do you get it? To get your access to LuxTrust Mobile, simply contact your clerk, who will take care of all the formalities.

You are not yet an R-Net Online Banking customer? Go to your Raiffeisen branch to apply for your contract and automatically receive your access to LuxTrust Mobile.

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Submitted by admin on Mon, 11/23/2020 - 14:49

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Why not go mobile?

Do you tend to always forget your Token at home?

With LuxTrust Mobile, your Token is always at hand on your smartphone.

Simple, practical and free of charge, the LuxTrust Mobile app is your all-in-one solution, which means you can check your account and make transactions online directly with your mobile: log in to your online bank, add new beneficiaries and other sensitive operations, online taxes, processes on guichet.lu...