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Delays in sending bank statements and documents

06 August 2020

Dear customers,

Due to a targeted attack at Victor Buck Services, our service provider, the dispatch of bank statements and documents to our customers are delayed. 

The Bank is in regular communication with Victor Buck Services, which is making every effort to restore the situation...

New General Terms and Conditions governing the provision and the use of VISA and/or MasterCard and/or Web Card credit cards applicable from 01/10/2020

31 July 2020

New General Terms and Conditions governing the provision and the use of VISA and/or MasterCard and/or Web Card credit cards applicable from 01/10/2020 following the amendment of articles 33 "Activation of the 3D Secure for a card" and 34 "Use of the card and Authorisation".

An online shopping innovation

30 June 2020

Luxembourg, June 30, 2020 - VISA or Mastercard credit card users currently validate most of their online purchases using 3D Secure technology. To confirm their payment, they must enter a code which is either sent by SMS or generated by their LuxTrust Token. If the validation by SMS does not...

National Day

17 June 2020

On the occasion of the National Day, our branches are closed on Tuesday 23rd June 2020. 

Accessible 24/7, R-Net and R-Net Mobile are at your disposal for all your day-to-day operations. 

 

Happy National Day

Your online-banking R-Net will be unavailable

15 June 2020

 

Your online banking R-Net will be temporarily unavailable on the morning of June 22, 2020 as it gets a...

Laurent Zahles devient membre du Comité de Direction de la Banque Raiffeisen

23 April 2020

Le Comité de Direction de la Banque Raiffeisen accueille un nouveau membre en la personne de M. Laurent Zahles, Directeur Banque Commerciale. Il rejoint au sein de cet organe exécutif Messieurs Guy Hoffmann, Président, Jean-Louis Barbier, Yves Biewer et Eric Peyer, Membres.

...

Press Release from the ABBL: COVID-19: LOANS GUARANTEED BY THE STATE

22 April 2020

The coronavirus crisis has serious consequences for the economy of our country. In this context and in order to support entrepreneurship and Luxembourg trade, the Ministry of Finance and eight Luxembourg banks united within the ABBL have cooperated closely to set up a state guarantee system for...

Press release from the ABBL: COVID-19: Banks commit to support Luxembourg companies

17 April 2020

The coronavirus crisis has serious consequences for the economy of our country. In this context, six Luxembourg banks have taken the initiative to provide financial support to their professional customers exposed to cash flow difficulties resulting from the current crisis. A moratorium on loans...

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