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New General Terms and Conditions governing the provision and use of VISA credit cards, applicable as of 4th March 2021

26 February 2021

New General Terms and Conditions governing the provision and use of VISA credit cards, applicable as of 4th March 2021 for clients ordering such cards before the previously mentioned date and as of 1st June 2021 for clients holding such cards on 4th March 2021. 

For further information,...

New "General terms and conditions governing Banque Raiffeisen’s relationship with its clients" applicable as of 1st April 2021

24 February 2021

New `General terms and conditions governing Banque Raiffeisen’s relationship with its clients` applicable as of 1st April 2021. For further information, please get into contact with your Raiffeisen advisor or visit our web site ...

Website temporary unavailable

13 January 2021

Dear customers,

For technical reasons, our website www.raiffeisen.lu will be temporarily unavailable tonight 6 p.m and 8 p.m tonight....

Horaires d'ouverture des agences

01 December 2020

Horaires d'ouverture des agences  

Dans le cadre des fêtes de...

Banque Raiffeisen and Wüstenrot-Bausparkasse: strong partners on your way to owning a home

26 November 2020

Together for a positive vision of the future in difficult times

Combining shared values - Close to the customer and future-oriented for participants in saving plans: the new partnership between Banque Raiffeisen and Wüstenrot Luxemburg....

Frequency of account statements of underage customers

30 October 2020

As of January 1st, 2021, the frequency of account statements of underage customers will be adapted. They will be sent monthly instead of bi-monthly.

Appointments to the Board of Directors and the Management Board of Banque Raiffeisen

22 October 2020

Press release

Banque Raiffeisen announces changes to its Board of Directors and its Management Board with effect from 1 November 2020. In line with the Bank’s ongoing general policy, these changes will enable it to make the most of the experience and skills of each individual member in order to meet the current and future ambitions as well as the challenges which lie ahead for the Bank.

Delays in sending bank statements and documents

06 August 2020

Dear customers,

Due to a targeted attack at Victor Buck Services, our service provider, the dispatch of bank statements and documents to our customers are delayed. 

The Bank is in regular communication with Victor Buck Services, which is making every effort to restore the situation...

New General Terms and Conditions governing the provision and the use of VISA and/or MasterCard and/or Web Card credit cards applicable from 01/10/2020

31 July 2020

New General Terms and Conditions governing the provision and the use of VISA and/or MasterCard and/or Web Card credit cards applicable from 01/10/2020 following the amendment of articles 33 "Activation of the 3D Secure for a card" and 34 "Use of the card and Authorisation".

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