Raiffeisen Naturally The blog

How should I respond to a smishing SMS?

• Don’t be in any hurry to respond. Take your time to check. If in doubt, contact your advisor directly.
• Do not click on a suspicious link in an SMS. This link usually leads to a fake website (spoofing) used to collect as much information as possible to steal money, important personal data, etc.
• Do not download images or attachments that you receive in unsolicited SMS messages.
• Never call back a number given in the SMS. You can look up the number on the Internet (if it is a fraud attempt you will certainly not be the first person to have been contacted) or compare it with an official number.
• Never respond to a message asking for your PIN, your online banking codes or any other security data.
• If you think you have responded to an attempt at SMS phishing and provided your Raiffeisen banking data, contact us immediately.