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Online Banking R-Net
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Manage your products from home No charge to use the service A Helpdesk on hand to assist you Use the online banking R-Net for a secure way of carrying out your main financial transactions from home or from work, at any time of day or night.

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Access and manage your bank accounts online from your computer, tablet or mobile.

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+ CLEAR
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  • An attractive, pared-down design for more intuitive browsing.

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+ MOBILITY
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  • A clearer, more practical space that you can consult from your computer, your tablet or your mobile. Find the same environment and the same features on all your devices
  • Faster and more convenient identification on your smartphone with Touch ID or Face ID

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+ CONVENIENCE
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  • Your transfers completed immediately and your balance updated straight away.
     
  • Simpler transfer procedure for beneficiaries already registered: no need for a signature
     
  • Manage your payment cards
     
  • Option to download a debit note for your payments straight away
     
  • Consult your credit card operations for the last 6 months and your account operations for the last 14 months
     
  • Option to download a bank ID form
     
  • Simpler transfer procedure for beneficiaries already registered: no need for a signature
     
  • single beneficiaries log: the old order book has been integrated into your beneficiaries log
     
  • No LuxTrust signature required for your online stock market orders

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….AND ENTIRELY SECURE
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  • The limit per transaction has been switched to a weekly limit, the amount of which you can change directly online.
     
  • LuxTrust signature required to update your limit and for transfers to new beneficiaries

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Make the most of what the online banking R-Net has to offer

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Access 7/7, 24 hours a day
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Use your computer or mobile for easy access and secure transactions:

  • From home or work
  • In French, German or English
  • No charge to use the service
  • A Helpdesk on hand to assist you every working day, from 8 a.m. to 5.30 p.m. (phone +352 2450 2000)

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Security
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Fully secure access to your accounts from your mobile, thanks to the LuxTrust product.

To obtain your first free LuxTrust Mobile certificate, please contact your Raiffeisen advisor.

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All your bank at your fingertips!

To use the mobile app of the online banking R-Net, you must already have access to the online banking R-Net on desktop with your LuxTrust product and own an Apple or Android smartphone or tablet.

 

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LuxTrust for optimal security

For optimal security, Banque Raiffeisen recommends you use a LuxTrust certificate for all the following operations:

  • Connecting to the online banking R-Net and carrying out online operations securely
  • Connecting to the mobile app of the online banking R-Net (mandatory)
  • Connecting to all LuxTrust partner banks
  • Completing your online tax returns
  • Completing administrative procedures via the Luxembourg government’s ‘one-stop shop’ portal
  •  etc.

N.B. : You only need one LuxTrust certificate for all of these operations.

Find out more

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In the event of loss or theft of your LuxTrust Token, please contact LuxTrust immediately on (+352) 24 550 550.

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If you have reason to believe that you have been a victim of attempted fraud or that the connection to your online banking R-Net or its mobile app or a transaction occurred in an unusual way, immediately notify the Raiffeisen Helpdesk: by phone on +352 26 20 01 65  or via the secure R-Net messaging service.

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Any questions?
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We are here to answer your questions and can put you in contact with the right people depending on your requirements.

Contact us

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Where to find us
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Raiffeisen has branches all over Luxembourg so you will be able to find a branch or ATM wherever you are!

Locate our agencies