Please be aware of on-line fraud and scam attempts to collect your personal or login data. Remember that Banque Raiffeisen will never ask you to check or update your data or to log on to R-Net via a link sent by e-mail or SMS. To recognise the most common fraudulent messages and/or phishing attempts, please refer to the recommendations below.
If you have any questions or doubts about a fraud/phishing attempt, our helpdesk is available on +352 2450 2000, Monday to Friday from 8 a.m. to 5.30 p.m. without interruption. Outside these opening hours, in the event of theft or loss of your credit/debit card or disclosure of your PIN code, contact Worldline Financial Services immediately on: +352 49 10 10 (24-hour service). Your payment card and/or LuxTrust certificate can then be blocked immediately.