Raiffeisen Naturally The blog

How to react when a phishing e-mail is received?

• Never reply to a suspicious e-mail. If in doubt, contact your advisor directly.
• Do not click on a suspicious link. Hover over it with your mouse to see which website it redirects to.  
• Do not download attachments as they may contain viruses or malware (such as ransomware that captures your personal data until a ransom is paid).
• Be careful when using a mobile device. A phone or tablet may not be able to detect a fraud attempt easily. For one thing,  there is no mouse for hovering over a link. It is also more difficult to notice mistakes on the smaller telephone screens of mobile devices.
• If you think you have responded to a fraudulent e-mail and provided your Raiffeisen bank data, contact us immediately.